Sharpen your Skills, Business Training Courses

CourseThe Essentials of Management

Course Details

A Five-Day Development Programme for Managers
(with half-day review, feedback and evaluation)

Venue:       Commerce House, Stoke on Trent

Duration:    Five Days (9.30am – 4.30pm) One day (9.30am - 12.30pm)

Trainer:     Steve Bracey
Cost:        £875+vat (members discount), £995+vat (non-member)

This programme is designed to provide delegates with the fundamental skills essential for success in the modern corporate world. A highly intense programme, it provides a practical action-oriented foundation in the skills needed for effective management.

Each module is designed to be highly participatory and builds in an integrated manner on what has gone before, so that, by the end of the course, the delegates will have the tools to achieve productive results while handling the pressures of day-to-day management .

In this respect, the course will be useful not only to those who are fairly new to the management function but also to those who need to brush up on existing skills.

Day 1
Being a Leader and Building a Team
    The skills required to be an effective team leader.
    The difference between the Leader and the Manager and the need for each of them.
    Adjusting the leadership style to suit the individual and situation.
    Building trust and respect within the team.
    Building a balanced and cohesive team to achieve objectives.
    Identifying team roles and the uses and implications for managers.
    Recruiting the right people for the role, team and company.

Day 2
Time Management & Problem Solving
    Evaluating the present
    Ensuring the work-life balance
    Avoiding the stress traps
    Preparing for crisis
    Methods for managing time
    Urgency versus importance when prioritising
    How to evaluate options and decision making techniques
    Evaluating outcomes of problems solving techniques

Day 3
Monitoring Performance & Managing Change
    The manger’s responsibility in managing individual and team performance and meeting objectives
    The relevance of SMART objectives and how to set them
    The importance of effective feedback
    Preparing for the performance evaluation
    Techniques for performance monitoring and evaluation
    The principles of change management
    Methods of planning for change
    Use of Gantt charts in planning the change process
    Use of Hanlon’s Paradox to ensure the individual self-esteem
    The importance of communication and involvement

Day 4
Collecting and Managing Information
    How to get the information that matters
    Using communication techniques in collecting data including observation, questioning, surveys and research
    The use of surveys and questionnaires
    The importance of accurate information in the decision making process
    Controlling team briefings and managing meeting
    Distributing information to relevant parties in the most effective way

Day 5
Delegating, Motivating and Developing People
    Concepts of delegation and empowerment
    Supports mechanisms essential for delegation
    Techniques for monitoring outcomes of delegation
    What motivates and de-motivates individuals and how to use this information to ensure a management win : win situation
    Using feedback techniques to aid motivation
    The range of learning styles and how to select the optimum style for individuals
    You as trainer, mentor and/or coach
    Methods to evaluate the effectiveness of training

Day 6
Review and Closure
    A half-day review for delegates to feedback and review forward plans.

Course Details

Course Date: 5 November 2012 Cost For Members: £875.00 + VAT Cost For Non-Members: £995.00 + VAT

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