CourseFace to Face Selling Skills
Course Details
Venue: Commerce House, Stoke on Trent
Duration: One Day (9.30am - 4.30pm)
Trainer: Steve Bracey
Cost: £185.00+VAT - Members
£230.00+VAT - Non-Members
OverviewSelling face to face can be extremely demanding and, at times, even a very lonely experience. How much more confident could your sales team be if they have been properly prepared with sales techniques to improve the quality and effectiveness of their presentations? Objectives
- ¨ How to identify customers as individual
- ¨ Understanding customers' needs
- ¨ Building a continuing and profitable relationship
- ¨ Organising successful presentations
- ¨ Maximising sales
- ¨ Ensuring customer ‘good will'
- ¨ Creating the right image
Content includes:
- ¨ Personal qualities vital for success
- ¨ Effective research
- ¨ Creating the right impression
- ¨ Area Planning
- ¨ Setting Objectives
- ¨ Developing dialogue
- ¨ Establishing the customers' needs
- ¨ Using benefits and selling points
- ¨ Quoting prices
- ¨ Overcoming objections
- ¨ Recognising buying signals (visual/verbal)
- ¨ Closing techniques
- ¨ Exercises
SUITABLE FOR:Ideal both for sales personnel who have had little or no planned sales training and as a very useful reminder for the experienced sales person who could benefit from a refresher course and attitude ‘top up'.
Course Details
Course Date: 7 November 2012 Cost For Members: £185 + VAT Cost For Non-Members: £230 + VAT
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