CourseWorking In A Team
Course Details
Venue: Commerce House, Stoke on Trent
Duration: One Day (9.30am - 4.30pm)
Trainer: Steve Bracey
Cost: £175.00+VAT - Members £220.00+VAT - Non-Members
Being an effective team member doesn't just happen. It requires a good understanding of your strengths and weaknesses as well as your team's.This highly participative course looks at the key skills required to team ethic and how individuals can ensure that their contribution really makes a positive difference.
CONTENT INCLUDES:
- The skills required
- Ensuring effective communication
- Rapport Building
- Listening Skills
- Attitudes & Behaviours
- Dealing With Conflict
- Team Roles
- The Leader or Negotiator
- The Sweeper
- The Recorder
- Team Member
- Exercises
WHO SHOULD ATTEND:
Team members who want to get more out of themselves and other team members. People who need an improved understanding of team formation and to find out how they can best contribute to the success of the team.
Course Details
Course Date: 18 November 2010 Cost For Members: £175.00 + VAT Cost For Non-Members: £220.00 + VAT
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Event Calendar
| S | M | T | W | T | F | S |
| 1 | 2 | 3 | 4 | |||
| 5 | 6 | 7 | 8 | 9 | 10 | 11 |
| 12 | 13 | 14 | 15• Presentation Skills (2 days) • Introduction to Excel |
16 | 17 | 18 |
| 19 | 20 | 21 | 22• Developing New Business by Telephone |
23• Appointment, Selection & Motivation of Agents and Distributors |
24• Autumn Lunch |
25 |
| 26 | 27 | 28• Export Documentation |
29 | 30• NISP 'Quick Wins' resource efficiency workshop • Enterprise Club - Making the Internet work for small enterprise. • Golden Rules of Customer Care |
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2010 Forthcoming Events
Events
24 September 2010Autumn Lunch
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6 October 2010Make the Most of Technology - in partnership with Dell
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7 October 2010Speed Networking Lunch
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Courses
2 September 2010 Debt Collecting by Telephone
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15 September 2010 Presentation Skills (2 days)
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