NSCCI About

About Us

We provide quality service to help members to manage and develop their businesses.

We achieve this by acting as the voice for local business at local, regional and national level.

We provide networking opportunities to encourage inter-trading thus strengthening the local supply network and provide a range of value-added services and business information, which improve sustained profitability.

Customer Charter
As a member or customer you can expect certain standards from your interaction from the Chamber. To view our Customer Charter, click here.

Complaints Procedure
Click here to view the procedure followed if for any reason we do not meet your expectations.

Environmental Policy
Click here to view the Chamber's Environmental Policy.

Our Activity

North Staffordshire Chamber of Commerce & Industry exists to provide quality service to help members manage and develop their businesses

We achieve this by acting as the voice for local business at local, regional and national level.

We provide networking opportunities, to encourage inter-trading, thus strengthening the local supply network.

We provide a range of value-added services and business information, which improve sustained profitability.

Services

All membership services are listed on the menu to the left.

Representation:
The Chamber's Policy Unit campaigns on behalf of members, exerting powerful influence on Government to create a more favourable business environment in North Staffordshire. We have regular dialogue with Ministers, MPs, Government departments and local authorities to promote the interests of Chamber members. Formulating policy via its standing committees, ad-hoc specialist groups and regular business surveys, the Chamber is the legitimate voice of local business. We are active in a whole raft of local partnerships and are playing an active role in the regeneration of the region.

The Business Manifesto
In spring 2006 we published our Business Manifesto in order to set out how we will tackle eight key issues that are hindering the prosperity of businesses in North Staffordshire. These issues are:

  • Education and skills,
  • Regeneration
  • Regulation and the tax system
  • Transport
  • European legislation
  • Business crime
  • Energy
  • Pensions

Chamber Training Solutions

We offer a range of training options, from one day courses through to NVQs and other vocational courses. Our approach is to listen to customers' needs and match the appropriate training to achieve business goals. This has resulted in a comprehensive yet flexible portfolio of services which delivers organisational development priorities, whatever the size of the business.

As well as the courses listed we will deliver any subject as bespoke in-company training which can be delivered on site or at our training rooms at Commerce House, Festival Park. We also offer the Chartered Institute of Management courses in partnership with Stoke-on-Trent College.

International Trade

The Chamber's busy International Trade department delivers a comprehensive range services under the brand name of UK Trade and Investment. The team based at Commerce House links in to a network which includes over 200 embassies and consulates worldwide. See International Trade Services on menu to the left.

North Staffordshire Manufacturing Group

The group exists to promote best practice and improve the profitability of manufacturing companies in North Staffordshire. It operates through regular sessions which cover a range of topics and disciplines designed to improve overall company performance. The group is supported by the Manufacturing Advisory Service (MAS), Michelin Development and the Ceramic Industry Forum.

Regeneration

The Chamber plays an active role in many partnerships which have given rise to the ongoing regeneration of the region.

North Staffordshire is reversing years of industrial and social decline with a raft of government funded support and private sector investment. The North Staffordshire Regeneration Zone takes in most of Stoke-on-Trent and parts of Newcastle-under-Lyme. Former mining and heavy industrial sites have been transformed into modern commercial and distribution sites with major national retailers Sainsbury's, TK Maxx and Screwfix securing distribution hubs.

The government has identified more than 20 neighbourhoods across North Staffordshire for several £billion regeneration under the housing market renewal 'Pathfinder' initiative.

Stafford has seen major commercial development at M6 Junction 14 and Stafford Technology Park where hi-tec architecture sits alongside more traditional commercial accommodation.

Managed Partnership Projects

Business Brokers are working in the North Staffordshire Regeneration Zone matching community regeneration needs to local businesses. The aim is to engage more businesses in the communities that they share and to offer the local workforce a motivational opportunity to be part of the regeneration process. They also facilitate a series of major business events under the 'Let's do' banner including Let's do Business, Let's do Enterprise and Let's do Networking.

Finest the professional services network - launched in 2004, this network aims to create business opportunities, through collaboration and networking. The network is open to any company supplying a knowledge based service: from lawyers, financiers and accountants to consultants, architects and PR firms. The network is now over 100 strong and also works to promote enterprise in schools, higher and further education. Young professionals can join up to the network via Future finest.

Resource Efficiency Club - By working in partnership with Envirowise , the Manufacturing Advisory Service, Ceramic Industry Forum and Michelin Development, the club aims to share best practice and reap the benefits in business performance.

The club will provide seminars and workshops on a regular basis including advice on environmental management and waste awareness. The club will also provide training sessions for members and on-site diagnostic support for members taking the opportunity to engage in one of the Productivity Improvement Networks.

2008 Forthcoming Events

Events
Courses

13 May 2008 Documentary Letters of Credit
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13 May 2008 First Aid for the Appointed Person
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15 May 2008 Intermediate Excel
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20 May 2008 Presentation Skills (2 days)
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